Service Desk for PTC Windchill and ThingWorx IIoT
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Use the Boston Engineering customer portal to submit service requests, get status updates, and Check PLM/IIoT KPIs.
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Use the Boston Engineering customer portal to submit service requests, get status updates, and Check PLM/IIoT KPIs.
Managed services portal access
PTC + ThingWorx + Vuforia
Ansys
Across industries, businesses are facing up to modern risksâincluding workforce management challenges, the impact of not updating existing infrastructure and legacy technology, and security risksâand making the Digital Thread investment to modernize how their organizations operate.
The digital threadâa communication framework that connects traditionally siloed elements in manufacturing processes and provides an integrated view of an asset throughout the manufacturing lifecycleâ involves connecting assets and collecting data to generate actionable insights using three key technologies: the Internet of Things (IoT), remote monitoring (RM), and augmented reality (AR). The convergence of these three technologies can lead to real change in enterprises that establish a connected digital thread between and among their functional groups. The resulting integration supports better, data-drive decisions and results in process improvements that create a positive impact on profitability.
The Internet of Things (IoT) enables machines to talk to each other in real time and analyze data, increasing efficiency and uncovering insights. Imaging a steady flow of information across the organization stemming directly from your equipment, both from internal operations and products in the field. Raw material usage detail at each machine can allow for more timely deliveries of additional supplies and a steadier output level. Data on tool wear, operating temperatures, and environmental provide a live-status update on operational equipment. Analyzing data directly from real-time operations allows for predictive maintenance of factory floor equipment helps reduce downtime.
Remote monitoring (RM) offers visibility into the network, both people and machinery, to optimize operations. The data that flows across the IoT comes from these remote monitoring technologies. Using RM helps identify the issue that are getting in the way of products in real time, uncovering pattern and trends that previously would require post event review. Broader still, use and performance data from the field where your products are in operation can be collected for post installation service support.
Augmented reality (AR) enhances the real-world environment and creates an immersive and flexible experience to take manufacturing and training activities to the next level. When human-machine interaction is required in your operations, AR can provide an enhanced interface that promotes a better understanding of current machine details, provides access to a broad range of digital documents on-site, and create a direct connection with support personnel or other experts to allow collaboration on everything from training and support to equipment repairs or modifications.
The interconnectivity and real-time nature of these technologies are changing the fundamental ways that businesses operate.
Data is the most valuable asset within any modern organization and the lifeblood of the digital thread. Information from sensors, machines, processors, and people can be captured, measured, and analyzed for a variety of uses, such as optimizing and automating operations, improving task efficiencies, enhancing R&D, and upgrading production. Partnered with other technologies, such as machine learning, organizations are using this data to garner insights, support decision making, and stimulate the product development process. RM, which goes hand in hand with IoT, allows organizations to track the movement of people and machinery and to share work across diffuse environments, including collaborating and sharing files and work products. AR, an overlay of virtual objects to enhance a real-world environment, uses data from sensors and IoT devices and supports improved operations and efficiencies and product development.
The result: A connected organization using a real-time informational ecosystem to make more informed, data-driven decisions.
The digital thread is leading to new process innovations that enhance operations and increase profitability for organizations across all industries. Advanced technologies such as IoT, AR, and RM are key ingredients of realizing the potential impact. Capturing the benefits of a digital transformation starts with understanding your business caseâand how smart connected products, with the analytics and operational efficiencies they enable, can add value to all areas of your enterprise ready to make the investment.
Ready to Make the Change? Across industries, businesses are facing up to the risksâincluding workforce management challenges, the impact of not updating existing infrastructure and legacy technology, and security risksâand making the investment. Boston Engineering has the team and the experience to make your implementation of the digital thread a success. If you are considering making the transition to a digital first organization, we would appreciate the opportunity to lead you through the many challenges involved in making it a reality. Reach out to us today and letâs start the conversation.
For additional information about technical specifications and availability, please contact us at info@www.boston-engineering.com.